California Business Options

Regional Manager

Summary

This position is much like the Account Manager position, except the person hired will have previous experience in sales, customer service, business to business, and management.As this person will be in charge of managing several Account Managers.

Serves as the primary connection between us and our client. Manages the clients accounts and needs. Responsible for complete client satisfaction for services delivered.As well as managing Account Managers through out their assigned cities.

Essential Duties & Responsibilities

• Provides a high level of customer service to assigned clients and all participants by creating a positive relationship with both parties.
• Fields questions and requests from clients and handles them in a timely manner.
• Acquire new clients on a daily basis.
• Prepares and complete all applications for Merchant Accounts, websites, and Management Plans.
  
• Reports daily to Regional Manager all activities from the previous day.
• Set goals and create a plan to achieve all goals.
• Manage assigned Account Managers.
• Report to Owners on each AM's goals, sales, and client reports.
  
• Uphold all policies and guidelines through out the company.
  
• Work directly with Telemarketing staff to assign appointments to AM's.
  

Qualifications

To perform this job successfully and grow into managing significant client relationships, an individual must possess the following traits and characteristics: detail orientation, strong organizational and prioritizing skills, ability to be flexible and multi-task, high level of personal worth and internal motivation and above average analytical and problem solving skills. This skill set must be inherent in an individual that understands the value of providing a high level of customer service.

Education & Experience